Scheduled maintenance on internal systems used for Customer Support interactions will take place on Friday, 13 November 2026 at 4:00 PM PST through Sunday, 15 November 2026 at 2:00 PM PST (Saturday, 14 November 2026 at 00:00 UTC through Sunday, 15 November 2026 at 22:00 UTC). Customer Support will be unavailable during this window, with normal operations resuming immediately following the completion of the work. Responses to requests submitted during the downtime will experience delays, and this status page will be updated once the maintenance concludes. Users may still submit a case via our web form, and any cases received during downtime will be addressed in the order they were received once maintenance is complete.
Here, you will find answers to all your questions about Procore products and features—more easily than ever before. This is now the only support site for Procore. The previous site (support.procore.com) is now obsolete and will no longer be updated.
The most used Product Manuals across the site
Highlights of newly released Product Manuals
Procore can be configured to use terminology specific to General Contractors, Owners, or Specialty Contractors. Learn how to apply the dictionary options.
To learn the differences: Show/Hide
This table shows the differences in tool names (bold) and terms across the point-of-view dictionaries for Project Financials.
General Contractors | Owners | Specialty Contractors |
|---|---|---|
Invoicing | Invoicing | Progress Billings |
Owner | Funding | Owner |
Owner/Client | Owner/Client | GC/Client |
Prime Contract Change Order | Funding Change Order | Client Contract Change Order |
Prime Contracts | Funding | Client Contracts |
Revenue | Funding | Revenue |
Subcontract | Contract | Subcontract |
Subcontractor | Contractor | Subcontractor |
Subcontractor Schedule of Values (SSOV) | Contractor Schedule of Values (CSOV) | Subcontractor Schedule of Values (SSOV) |
Default Setting: The 'General Contractor' dictionary is enabled by default for all accounts.
Availability: These alternate dictionaries in italics are available in US English only.
To change your company's terminology to the Owner or Specialty Contractor dictionary, contact your company's A Procore Administrator is a user who has 'Admin' level permissions on all of the Company level Tools in Procore. Granting a user ‘Admin’ level permissions in the Company level Directory tool automatically assigns that user ‘Admin’ permissions on all Company level tools. Also called a Company Administrator.. They will work with your Procore Point of Contact to make the change.
The table below describes the invoices you can create an the tools that you use to create them in Procore.
Invoice Name | Which tool do I use to create the invoice? | How? |
|---|---|---|
Owner Invoice | ||
Subcontractor Invoice |
Loading related articles...