Elevate a Coordination Issue to an RFI from the Procore BIM Plugin

During project coordination, construction issues are tracked as coordination issues to streamline collaboration and model refinement. However, if an issue requires a formal response, it can be elevated to a Request for Information (RFI). This ensures official tracking and documentation for clarity that could impact cost, schedule, or scope.

The issue's status automatically updates based on the RFI's progress:

  • Elevated: The status changes to Elevated as soon as the issue is linked to an RFI. It will also revert to Elevated if the RFI is reopened without an 'Official' response.

  • Released: The status changes to Released once an 'Official' response is added to the RFI. It remains Released even if the RFI is reopened, provided the 'Official' response is logged.

Things to Consider

  • Required User Permissions

  • Additional Information:

    • You can alternatively elevate issues to RFIs from the Procore BIM Plugin. See Elevate a Coordination Issue to an RFI from the Procore BIM Plugin.

Steps

  1. Open the Navisworks® application and your model on your computer.

  2. Click the Procore tab, then click Issues List (or All Issues list).

  3. Hover over the specific coordination issue you want to elevate to an RFI and click Info.

  4. Click the ellipsis (...) icon in the top right, then select Elevate to RFI.

  5. Depending on your project's needs, choose Elevate to RFI to create a new RFI, or Choose an Existing RFI to link to an existing one:

Elevate to RFI

  1. Click Elevate to RFI

  2. Complete these fields

    Show/Hide Fields

    This table details the fields in the New RFI panel.

    Field Label

    Description

    Required Field?

    Action/Notes

    Subject

    Enter a clear, descriptive title for the RFI.

    Yes

    This title identifies the RFI in the main list.

    Question

    Provide the detailed question.

    Yes

    Include all necessary context to help assignees and reviewers provide an accurate answer.

    Drawings

    Link relevant project drawings from the Drawings or Document Management tool.

    No

    If using Drawing Areas, select the area first, choose the drawings, and click Add.

    Attachments

    Upload supporting files or photos

    No

    Any existing views or attachments will be automatically linked to the RFI.

    Location

    Select the specific project location from the dropdown.

    No

    To create new options, refer to Add Locations to a Project.

    RFI Manager

    Assign the RFI Manager for this request

    Yes

    Select from users with 'Admin' permissions on the RFIs tool. The default project manager will auto-populate, if available. See What is the RFI Manager role?

  3. Click Create Draft.

Choose an Existing RFI

  1. Click Elevate to RFI.

  2. Click Choose an Existing RFI.

  3. Enter an RFI number or use the Search bar to find the RFI to which you want to elevate.

  4. Click the RFI to select it.

  5. Click Link to this RFI.

Next Steps

See Also

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