Correspondence

Learn which user permissions are required to take the described actions in this tool.

 Important

Some actions that impact this tool are done in other Procore tools.

Permissions

| | The action is available on Procore's Web, iOS, and/or Android application.

icon-mindtouch-table-check.png Users can take the action with this permission level.

icon-mindtouch-table-check-gp.png Users can take this action with this permission level AND one or more additional requirements, like granular permissions.

What granular permissions are available for the project's Correspondence tool?

Correspondence Tutorials
Action

None

Read Only

Standard

Admin

Notes

Add a Related Item to a Correspondence Item You Created
Web

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Add a Related Item to Any Correspondence Item
Web

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Archive a Correspondence Item
Web

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Change the Status of a 'Draft' Correspondence Item You Created
Web

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  • Create Item

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Change the Status of an 'Open' Correspondence Item You Created
Web

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  • Edit Open Items They Create

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Change the Status of a Correspondence Item Someone Else Created
Web

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Complete a Correspondence Item with DocuSign®
Web

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Admin permissions needed on the correspondence type for which you want to initiate, download, or withdraw a DocuSign®.

Configure Advanced Settings: Correspondence
Web

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Create a Correspondence Item
Web iOS Android

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  • Create Item

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Create and Link a New Correspondence Item from a Correspondence Response
Web

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  • Create Item

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  • Create Item

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These are the permission levels needed on the correspondence type used to create the new item.

Create and Link an RFI to an Existing Correspondence Item
Web

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  • Create Item

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  • Create Item

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User's also need one of the following permissions to the project's RFI tool.

  • Create and link a 'Draft' RFI

    • 'Standard' level permissions or higher.

  • Create and link an 'Open' or 'Closed' RFI

    • 'Admin' level permissions; or

    • 'Standard' level permissions with the 'Act as RFI Manager' granular permission.

Create and Link a Change Event to an Existing Correspondence Item
Web

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  • Create Item

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  • Create Item

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Users also need 'Standard' level permissions or higher to the project's Change Events tool.

Create and Link a Correspondence Item to an Existing Correspondence Item
Web

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Users also need one of the following permissions to the new item's correspondence type:

  • 'Read Only' level permissions with the 'Create Item' granular permissions

  • 'Standard' level permissions or higher.

Customize the Column Display in the Correspondence Tool
Web

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Edit a 'Draft' Correspondence Item You Created
Web iOS Android

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  • Create Item

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Permissions are needed for each correspondence type.

Edit a 'Open' Correspondence Item You Created
Web iOS Android

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  • Edit Open Items They Created

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  • Permissions are needed for each correspondence type.

  • If the 'non-editable' setting is enabled at the company level, the 'Edit Open Items they Created' granular permission is not available because 'Open' and 'Closed' items cannot be edited.

Edit a Correspondence Item Someone Else Created
Web iOS Android

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Export a Correspondence Item
Web

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User needs access to a correspondence item for this task. See View a Correspondence Item.

Export a List of Correspondence Items
Web

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(Excludes correspondences marked as Private)

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(Excludes correspondences marked as Private)

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Learn about Super Private to explore more restrictions on Admin level permissions.

Generate a QR Code for a Correspondence Item
Web

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User needs access to a correspondence item for this task.

Link a Correspondence Item on your Personal Layer on a Drawing
Web

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Users also need 'Read Only' level permissions or higher on the project's Drawings tool.

Link a Correspondence Item and Publish the Markups to the Drawing
Web

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Users also need 'Standard' level permissions or higher to the project's Drawings tool.

Perform Bulk Actions on Correspondence Items
Web

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Respond to a Correspondence Item You Are On
Web iOS Android

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  • Respond to Items They Are On

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  • Respond to Items They Are On

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Users with the granular permission must also be the item's Creator, Assignee, Received From, or a Distribution Member.

Respond to a Correspondence Item Accessible to Users Within Your Company
Web iOS Android

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  • Respond to Items Accessible to Users within Same Company

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  • Respond to Items Accessible to Users within Same Company

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For users with the granular permission, the item's Creator, Assignee, Received From, or Distribution Member must be a user from your company.

Respond to Any Correspondence Item
Web iOS Android

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Scan a Correspondence Item QR Code
iOS Android

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User needs access to the correspondence item for this task.

Search, Sort, and Filter Correspondences
Web iOS Android

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Users can perform these actions for each correspondence type they have 'Read Only' level permissions or higher for.

View a Correspondence Item (Not Draft, Not Private)
Web iOS Android

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View a 'Draft' Correspondence Item
Web iOS Android

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Users must also be the Creator of the item.

View a Private Correspondence Item (Not Draft, Super Private Disabled)
Web iOS Android

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'Read Only' and 'Standard' users must also be the item's Creator, Assignee, Received From, or a Distribution Member.

View a Private Correspondence Item (Not Draft, Super Private Enabled)
Web iOS Android

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  • Users must also be the item's Creator, Assignee, Received From, or a Distribution Member.

  • If Admins do not have one of the above roles on the item, they can still see private correspondences if your Procore Point of Contact has enabled the 'Allow Admins to View Private Items' setting for the correspondence type.

View a Private Correspondence Item Accessible to Users Within Your Company (Super Private Disabled)
Web iOS Android

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  • View Private Items Accessible to Users within the Same Company

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  • View Private Items Accessible to Users within the Same Company

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For users with the granular permission, the item's Creator, Assignee, Received From, or Distribution Member must be a user from your company.

View a Private Correspondence Item Accessible to Users Within Your Company (Super Private Enabled)
Web iOS Android

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  • View Private Items Accessible to Users within the Same Company

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  • View Private Items Accessible to Users within the Same Company

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The item's Creator, Assignee, Received From, or Distribution Member must be a user from your company.

Company Level

Admin Tool

The following table highlights which user permissions are required to perform the described user action.

Task

None

Read Only

Standard

Admin

Notes

Apply Configurable Fieldsets to Projects
Web

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Create New Custom Fields
Web

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Create New Configurable Fieldsets
Web

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Create a New Correspondence Type
Web

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Edit a Correspondence Type
Web

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Edit Custom Fields
Web

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Edit Configurable Fieldsets
Web

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Remove Configurable Fieldsets from Projects
Web

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Training Video